Awards Archives | The Green Cocoon

We Won the “Best of Customer Service” on Houzz!

Awards, News

Each year the prestigious “Best of Houzz” A w ards (Houzz’s version of a people’s choice award) are presented to many top-rated professionals and popular home designs around the world. This year, The Green Cocoon, LLC (Green Cocoon) was recognized as an industry leader with receipt of Houzz’s “Best of Customer Service” award. Green Cocoon is a Massachusetts-based insulation company that delivers energy-efficient, eco-friendly insulation solutions to residences and businesses throughout Massachusetts, New Hampshire, and Southern Maine. Equally important, this exclusive award recognizes just 3 percent of the more than 2.5 million active home professionals and interior and architectural photographers on the Houzz platform.

The community-led awards celebrate the very best in-home renovation and designs, and are split across three categories: design, customer service and photography. Furthermore, customer service honors are determined by a variety of factors. These include the number and quality of client reviews. Green Cocoon received five stars for every client review in 2020!

“Earning an award from a company as distinguished as Houzz is truly an honor,” said Green Cocoon President James Materkowski. “This is the first year we’ve won the award and it is a great honor! It instantly builds a level of trust and confidence in our company. The Green Cocoon team is honored to receive the Customer Satisfaction award from Houzz. Thank you to our amazing community of homeowners and partners and the surrounding areas we serve.”

In short, this Best of Houzz award serves to confirm The Green Cocoon’s philosophy of conducting business honestly and with integrity, while sticking to their motto, “For the People, with the Planet in Mind.”

The Green Cocoon Receives HomeAdvisor’s Elite Service Professional Badge

Awards

The Green Cocoon, LLC. (TGC) is excited to announce that it was awarded HomeAdvisor's “Elite Service Professional” badge. HomeAdvisor gave TGC the award for having a minimum of five reviews with a 5-star rating, among other criteria listed below.

“We are so excited to receive this award and right on the heels of receiving the Top-Rated Professional badge last month,” said Jim Materkowski, President and owner of TGC. “Thank you to our incredible team and wonderful customers.”

What Must a Business Do to Merit an “Elite Service Professional” Badge?

HomeAdvisor lays out a specific set of guidelines that a business must meet to receive permission to display a badge. Moreover, how does a business earn the title “Elite Service Professional”? HomeAdvisor requires that a business have:

Have a minimum of five reviews with a 5-star rating
Overall customer service rating of 4.5 or better
No homeowner complaints in the last six months
Reviews from homeowners you've done work for

Customers’ Feedback Is Important

In summary, TGC is constantly striving to bring its customers the fastest, most efficient, and friendliest service. The team at TGC pays close attention to customers' feedback. Furthermore, badges like these show us that the company is headed in the right direction.

The Green Cocoon Receives HomeAdvisor’s Top-Rated Professional Badge

Awards

The Green Cocoon, LLC. (TGC) is excited to announce that it was awarded HomeAdvisor’s “Top-Rated Professional” badge. HomeAdvisor gave TGC the award for having a 4.9 out of 5-star rating, among other criteria below.

“Thank you to our incredible team and wonderful customers,” said Jim Materkowski, President and owner of TGC. “These badges aren’t given out to just any company. Not to mention you must meet certain criteria to receive this award.”

What Must a Business Do to Merit a “Top Rated Professional” Badge?

HomeAdvisor lays out a specific set of guidelines that a business must meet to receive permission to display a badge. Moreover, how does a business earn the title “Top Rated Professional?" HomeAdvisor requires that a business have:

A minimum of five reviews
A minimum overall rating of 4.0 or better (we have a 4.9 rating!)
More than 90% of homeowners that leave you a review would recommend you
No homeowner complaints
Reviews only from homeowners you’ve done work for

Customers’ Feedback Is Important

In summary, The Green Cocoon is constantly striving to bring its customers the fastest, most efficient, and friendliest service. The team at TGC pays close attention to customers' feedback. Furthermore, badges like these show us that the company is headed in the right direction.

View TGC’s HomeAdvisor profile and reviews.

Nominated for an Award!

Awards

In early 2017, The Green Cocoon was nominated for the SPFA National Industry Excellence Award at the national spray foam convention in Palm Springs. Dozens of companies enter their projects hoping to win the Award. However, only five are chosen to be publicly recognized at the awards luncheon. We we were proud to be one of the five!

Top 5 for Commercial Wall Spray Foam

Although we did not win, we were in the top 5 for the Commercial Wall Spray Foam category. This was for our work on the 233 Vaughan Street Project in Portsmouth, NH, In an industry with thousands of companies, being voted in the top 5 is a testament to our company’s passion for excellence, honesty, and drive to be the best in our industry.

To read more about this project click here. To see photos of the Vaughan Street project click here.